Zengenti - Some sites are offline – Incident details

All systems operational

Some sites are offline

Resolved
Operational
Started about 1 month agoLasted 35 minutes

Affected

London data centre

Partial outage from 3:29 PM to 3:47 PM, Operational from 3:47 PM to 4:04 PM

Manchester data centre

Partial outage from 3:29 PM to 3:47 PM, Operational from 3:47 PM to 4:04 PM

Help desk

Partial outage from 3:29 PM to 3:47 PM, Operational from 3:47 PM to 4:04 PM

Updates
  • Resolved
    Resolved

    This incident has been resolved. An incident report will follow.

  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating
    We are aware of an issue affecting some customers, that is causing downtime to sites. We are investigating.