Zengenti - Some sites are offline – Incident details

Some sites are offline

Resolved34 minutes

Affected

London data centre

Partial outage from 3:29 PM to 3:47 PM, Operational from 3:47 PM to 4:04 PM

Manchester data centre

Partial outage from 3:29 PM to 3:47 PM, Operational from 3:47 PM to 4:04 PM

Help desk

Partial outage from 3:29 PM to 3:47 PM, Operational from 3:47 PM to 4:04 PM

  • ResolvedUTC

    This incident has been resolved. An incident report will follow.

  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • InvestigatingUTC
    We are aware of an issue affecting some customers, that is causing downtime to sites. We are investigating.