Zengenti - Notice history

All systems operational

London data centre - Operational

Manchester data centre - Operational

Development environments - Operational

Help desk - Operational

Insytful - Operational

Notice history

Nov 2024

No notices reported this month

Oct 2024

Access to customer environments
  • Resolved
    Resolved

    Customer environments are now operational and we are currently monitoring the situation. We will send an incident report in the next few days. If you are still experiencing any issues please raise a ticket via the help desk.

  • Identified
    Identified

    Service has been restored for some customers, and efforts are ongoing to ensure full system recovery for all remaining customers as quickly as possible.

  • Update
    Update

    Our engineers are continuing to investigate the issue affecting access to customer environments.

  • Investigating
    Investigating

    We are currently investigating an issue with access to customer environments.

Sep 2024

Issue affecting development environments
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified
    We are continuing to work on a fix for this incident.

Sep 2024 to Nov 2024

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