Zengenti - Notice history

All systems operational

London data centre - Operational

Manchester data centre - Operational

Development environments - Operational

Help desk - Operational

Insytful - Operational

Notice history

Feb 2026

Performance issues
  • Resolved
    Resolved
    This incident has been resolved and we will issue an incident report to the affected clients in the next few days.
  • Investigating
    Investigating
    We are currently investigating an issue impacting some client services and our helpdesk.

Jan 2026

Logging in via Azure AD
  • Resolved
    Resolved

    The issue was caused by a temporary connectivity problem, outside our control, within Microsoft Azure infrastructure that prevented Azure AD authentication traffic from reaching our CMS network.

    Resolution
    No changes or intervention were required on our side. Connectivity was restored, after which Azure AD authentication resumed normal operation.

    Preventative Actions
    We will continue to monitor Azure AD authentication traffic and login patterns. If similar issues occur in the future, we will investigate promptly and work with affected clients as required.

  • Investigating
    Investigating
    We are investigating an issue where some client experiences issues logging into CMS environments using Entra/Azure AD

Dec 2025

No notices reported this month

Dec 2025 to Feb 2026

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