Zengenti - Access to development systems and CMS environment errors – Incident details

Customer development environments are now operational. If you still experience any issues please raise a ticket via the helpdesk.

Customer development environments are now operational. If you still experience any issues please raise a ticket via the helpdesk.

Following our previous update, we are still working to restore all services and will provide updates as they become available.

We have now restored the service which was affecting production CMS environments. We are currently working to restore all other services as quickly as possible.

A power failure at our HQ data centre caused some services to be taken offline. The issue has since been resolved, and we are currently working to restore all services. Our top priority is addressing the service causing production outages to ensure full functionality is restored as quickly as possible.

We are still working on identifying the root cause.