Zengenti - Issue affecting multiple services – Incident details

Issue affecting multiple services

Resolved1 hour 26 minutes

Affected

Help desk

Degraded performance from 12:59 PM to 2:26 PM

Development environments

Degraded performance from 12:59 PM to 2:26 PM

Insytful

Degraded performance from 12:59 PM to 2:26 PM

  • ResolvedUTC

    We have identified the root cause and are continuing to work on restoring the services. Gitlab is back up, and we are working to ensure that any services supporting Content Type and Entries are working as expected, as they can have a knock-on effect on the CMS production environments.

  • InvestigatingUTC

    We are investigating an issue affecting access to Development systems, Gitlab and Insytful