Zengenti - Access to customer environments – Incident details

All systems operational

Show current status

Access to customer environments

Resolved3 hours 4 minutes

Affected

London data centre

Degraded performance from 8:12 AM to 11:16 AM

Manchester data centre

Degraded performance from 8:12 AM to 11:16 AM

  • ResolvedUTC

    Customer environments are now operational and we are currently monitoring the situation. We will send an incident report in the next few days. If you are still experiencing any issues please raise a ticket via the help desk.

  • IdentifiedUTC

    Service has been restored for some customers, and efforts are ongoing to ensure full system recovery for all remaining customers as quickly as possible.

  • UpdateUTC

    Our engineers are continuing to investigate the issue affecting access to customer environments.

  • InvestigatingUTC

    We are currently investigating an issue with access to customer environments.