Zengenti - Notice history

All systems operational

London data centre - Operational

Manchester data centre - Operational

Development environments - Operational

Help desk - Operational

Insytful - Operational

Notice history

Jun 2025

Intermittent access to customer environments
  • Resolved
    Resolved

    The intermittent issue has now been resolved, and we will continue investigating the root cause. We will issue an incident report as soon as possible.

  • Update
    Update

    We are continuing to investigate the root cause of these issues, causing intermittent access to some customer environments.

  • Investigating
    Investigating

    We are currently investigating an intermittent issue affecting access to customer environments.

May 2025

503 errors
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    We are investigating an issue causing 503 errors across our infrastructure.

Access to customer environments
  • Resolved
    Resolved

    The issue with the affected host has been resolved, and any impacted customer systems are back online.

  • Investigating
    Investigating

    We are currently investigating an issue with access to some customer environments.

Apr 2025

Degraded Storage Performance
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified
    We have identified an issue with a single storage device. This will only effect a couple of client systems partially, whilst maintenance work is performed to bring the reliance back to normal.

Apr 2025 to Jun 2025

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