Zengenti - Notice history

All systems operational

London data centre - Operational

Manchester data centre - Operational

Development environments - Operational

Help desk - Operational

Insytful - Operational

Notice history

Aug 2025

Hypervisor storage issue
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    We are aware of an issue in our Manchester datacenter that is affecting some hypervisors connecting to storage systems. We have identified the issue, and are fixing it.

Reduced power feed redundancy
  • Resolved
    Resolved
    This incident has been resolved.
  • Update
    Update

    Our engineer has identified a faulty component. Replacement parts have been expedited for delivery and installation tomorrow. There continues, partial power resilience in the HQ datacenter until resolved.

  • Identified
    Identified

    We have reduced redundancy to power feeds at our datacenter in Ludlow. There isn't currently any impact to running systems. We have an electrical engineer on route to fix the issue.

Jul 2025

No notices reported this month

Jun 2025

Intermittent access to customer environments
  • Resolved
    Resolved

    The intermittent issue has now been resolved, and we will continue investigating the root cause. We will issue an incident report as soon as possible.

  • Update
    Update

    We are continuing to investigate the root cause of these issues, causing intermittent access to some customer environments.

  • Investigating
    Investigating

    We are currently investigating an intermittent issue affecting access to customer environments.

Jun 2025 to Aug 2025

Next